Mental Model Posts ‘Diminishing Returns’

Giving Information Meaning: The Rise of Business Analytics

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Business Analytics is the scientific process of transforming data into insight for making better decisions.  Data doesn’t always cooperate with this process, as it is often massive and messy.  But no matter what condition data is in, we use business analytics to make decisions with it.

In order to make these decisions, we have to understand the ultimate value that various combinations of this data can present.  So, we measure it.  That is, we measure what data carries: information.  Measurement is what informs uncertain decisions, and almost all decisions are made under uncertainty.  Read More »

How to Increase Employee Productivity: The Science of Making Work Happen

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Most businesses I talk to would like to figure out healthy ways to grow.  And in almost all of those businesses, that requires people (or employees).  It may simply require greater capabilities amongst current employees, or it may require adding more employees.  In either situation, it makes sense to design the organization so that each person within it can reach peak performance.  And eliciting peak performance from employees is the result of two things: training and motivation.  As Andy Grove says, “A manager generally has two ways to raise the level of individual performance of his subordinates: by increasing motivation, the desire of each person to do his job well, and by increasing individual capability, which is where training comes in.”  Read More »