Mental Model Posts ‘Direct vs. Indirect’

How to Build Relationships and Deliver Happiness: The Story of Zappos

Zappos

Photo by bunnicula

In 1999, Tony Hsieh made an investment in a online shoe shop that was then called shoesite.com.  It was renamed shortly thereafter, and today we know it as zappos.com.  The first year wasn’t very pretty, but in year two Zappos started to show some traction.  It ended the year 2000 with $1.6 million in gross sales.  Gross sales continued to climb, and by 2008, they had exceeded $1 billion.  This is an absurd level of sales growth, yet the fuel for this growth was amazingly straightforward.  Read More »

An Accelerated Master’s Degree: Ethics in One Book

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Topics: Ethics
Lamp in Hakone

Photo by Stuck in Customs

There have been plenty of books recently published on the concept of Deliberate Practice, which essentially says that it takes 10,000 hours of a certain kind of practice (called ‘deliberate’) to gain expertise in something.   It makes sense that the majority of what we want to learn in any discipline is going to be experiential (or gained through practice).  But in order to better understand our experiences, we want to have some kind of framework of what to expect.  We want to develop a theory structure.

Books are what give us this theory structure, and certainly the quality of the theory structure we begin with impacts the amount of deliberate practice we need to become an ‘expert.’  So it’s important to choose the right books, as they will provide the base infrastructure upon which we will layer our experiences.  We’re looking for books that concisely capture the overriding concepts of a particular discipline.

And in any discipline, at least one fairly well defined, there doesn’t need to be that many books to accomplish this.  I would generally say that 3 books or fewer, for each discipline, will give you a proper theory structure.

With that in mind, let’s look at Ethics…  Read More »